Howdy! It's #TestimonialThursday! See what BHGH clients are saying about our Travel Gurus!
J. Hern via Google My Business: To start things off, Loulu was extremely helpful (you're going to see that word a lot) when deciding on which location fit what I was looking for, for my bachelor party. She was very informative and knowledgeable about the locations presented.
Next, once the location was picked, she presented 3 different resorts in my price range, and all had something unique about them. She then sent an updated list that fit even more so.
Then, was helpful to any and all questions I and my party had regarding payments, travel, covid, passports, the resort, etc.
Also, someone in my party had gotten their passport request denied, twice. Loulu worked with him extensively and eventually helped him get his passport, in time!
Lastly, she was available for ALL questions we had while at the airport in the U.S, the airport in Mexico, and the resort. She ensured everything was smooth sailing and my party had all documents and apps needed for the trip to be as stress free as possible.
Would work with again 10/10!
Positive Traits: Professionalism, Responsiveness, Value
Thank you for the kind words and for trusting your travels to us!
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